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Specials




2019 – BOOKING TERMS AND CONDITIONS

It is to be noted that this STO contract is between ROOTS & JOURNEYS and the Tour Operator/Agent.  The Tour Operator/Agent will therefore not be entitled to any leniency or indulgence in the event that Group/s or individual/s do not timeously perform their corresponding duties to the Tour Operator/Agent.

  • ROOTS & JOURNEYS reserves the right to amend its policies, terms and conditions for bookings, without prior notice.
  • STO rates are net and non commissionable.
  • Quoted rates are per person per day unless otherwise specified.
  • Special rates are also available for pilots and guides when accompanying full paying clients.
  • Rates are inclusive of VAT on accommodation, meals, beverages and activities.

 Any amount due to ROOTS & JOURNEYS will be payable as follows unless a credit application form has been completed and approved:

Reservation procedure:

All reservations must be received in writing via email.
Any special dietary requirements must be sent to our reservations department at least 30 days prior to arrival date.

Payment policy:

All reservations made will only be guaranteed once payment is made and monies are received in accordance with the following schedule:

Individual (FIT) reservations

An individual (FIT) reservation is classified as any booking comprising 1 to 5 guests.

All bookings are held as provisional until:

  • A deposit of 30% of the total invoiced amount (as specified on the invoice) is received by us.
  • Should the deposit not be received within 7 working days the reservation will be automatically cancelled.
  • Once the deposit is received – the booking will be regarded as confirmed.
  • Balance of payment must be received at least 30 days (ie 4 weeks) prior to arrival.
  • Proof of payment must be scanned and emailed to our Maun, Botswana office, with the following details:
    • Reservation name, invoice number, date of deposit, amount paid.

PLEASE NOTE: Whilst a booking is held in a provisional status and another booking is received accompanied by a 30% deposit, you will be informed in writing to secure your reservation with a deposit of 30% within 7 working days. Failure to pay the deposit within the 7 working days will result in an automatic cancellation of the entire reservation.

Group reservations

A group booking is classified as any booking of 6 or more guests per night.

All bookings are held as provisional until:

  • A deposit of 30% of the total invoiced amount (as specified on the invoice) must be received by us within 7 working days unless otherwise agreed to in writing by us at the time of reservation. Should the deposit not be received within 7 working days our reservation system will automatically cancel the booking.
  • Once the deposit is received – the booking will be regarded as confirmed.
  • On a confirmed group reservation – should rooms be reduced:
    • Every effort will be made to resell those rooms.
    • Should the rooms not be sold – cancellation policy to those rooms reduced will apply.
  • Balance of payment must be received at least 60 days (ie 8 weeks) prior to arrival.
  • Proof of payment must be scanned and emailed to our Maun, Botswana office, with the following details:
    • Reservation name, invoice number, date of deposit, amount paid. 

Cancellation policy:

All cancellations will be subject to the following policy:
Cancellation policy for individual travelers (FIT) and groups:
No. of days prior to arrival and applicable cancellation fee

  • 60- 40:  the 30% deposit is forfeited
  • 39 – 30: 55% of total value of reservation is charged
  • 29 or less: 100% of total value of reservation is charged

Please note that all cancellations are only effective once confirmed in writing by our sales office.

Please note that all refunds are subject to commission and/or bank charges

Should the deposit/prepayment not be received within the time-frame specified, ROOTS & JOURNEYS reserves the right to cancel the reservation.
The final rooming list should also be in ROOTS & JOURNEYS possession 14 days prior to arrival date.
In certain instances ROOTS & JOURNEYS reserves the right to increase the amount of prepayment required and to increase the time span relating to deposit due dates, the Operator will be advised accordingly.

Late arrivals/early departures: no refunds will be given for meals or services not taken up.

Porterage policy

Porterage is offered and is included in the rate.

Check in/out times.

Check in time is usually from 14h00 and check out time is by 11h00, these can be flexible. Please contact us if you require different timings and we shall do our best to accommodate you if possible. 

The Roots & Journeys' Collection

Mopiri Camp

The “Little Island” is hidden away on the western side of the Okavango Delta. Seven spacious en-suite tents and three family units stand on the edge of Weboro lagoon, nestled between palm trees under large shady figs. Mopiri offers the perfect water camp experience.

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Nokanyana

The “Little River” is situated close to the Moremi Game Reserve and Chobe National Park, only 120 kilometres from Maun. With seven luxury rooms and three family suites set on the banks of the Khwai River. Nokanyana offers fantastic game viewing.                                     l

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Tsau Hills

The “Little Hill” is situated in the Central Kalahari Game Reserve. The lodge will be built in its own 40,000-hectare concession and will comprise of ten rooms situated around the hill with incredible panoramic views. Game drives, bush walks and remote fly camps will be available.

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Tswii Mokoro Trails

Feeling adventurous? Our mokoro trails into the Okavango Delta range from a half-day excursion up to five nights camping out under the vast African sky. Explore the different islands with our knowledgeable guides and discover the fascinating flora and fauna of the area.

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LATEST NEWS!

Permanent water at Mopiri

Mopiri Camp is located on the north west of the Okavango Delta is surrounded by permanent water and large lagoons, allowing water activities to run all year round.

Read more about Mopiri Camp

SPECIALS

6 Night Special 
Enjoy 3 nights at Mopiri Camp, a true water experience in the Okavango Delta, as well as 3 nights at Nokanyana, where focus is on wildlife and safari.

3 for 2 Nights
Enjoy 3 nights at Mopiri Camp for the price of 2.
(Valid until January 15th 2020)


All Specials

YOGA SAFARI

Yoga Retreat
Join us for a 7-day Yoga Retreat at the luxurious, Mopiri and Nokanyana offering you an incredible opportunity to connect deeply with the elements and energy of nature, in the Okavango Delta.

Departures in Feb, Nov & Dec 2020. 


Learn More

Affiliations & Awards


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AfristayMopiri Camp is an Afristay Valued Member