IN SAFE HANDS
We believe your stay with us should be as relaxing as possible – that’s why we are committed to our guests’ safety and comfort throughout your stay with us.
Our goal is to make sure that your dream holiday in Africa becomes a reality, so when you book we listen to your needs and wishes. We have tried to provide as much information as possible on our website, but please contact us should you have any questions. We want to ensure that you receive the best possible advice and guidance before your trip.
Luckily Botswana has faced very few cases of Covid-19, and the government has worked hard to inform the nation and hinder the spread of the disease.
Rest assured that we take all necessary precautions to ensure your safety during your stay with us. Please have a look at our information flyer for the specific measures we undertake during these extraordinary times.
Read our Covid safety guide here:
From Maun you either fly or drive to your destination. Our team makes sure you get on your transportation safely and we communicate with team members at your arrival point, so they are ready to receive you at the airstrip or at the pickup point.
ARRIVAL BY AIR:
At the landing strip you will be met by R&J team members, who will welcome you with refreshments, before you transfer into vehicles and/or boat (Mopiri) for the final transport to your accommodation.
ARRIVAL BY VEHICLE:
Mopiri – A team member from Mopiri will meet you with refreshments at the vehicle drop off point in Etsha 6 (safe parking, if you come in your own vehicle), and drive you towards the boat launch site, before a final cruise to Mopiri.
Nokanyana – You drive directly to Nokanyana where you are met by the R&J team, who will be waiting ready with refreshments and a warm welcome.
Our R&J team will accompany you on all excursions and activities, so you are always in safe hands. Have a look under the specific destinations to see what a typical day looks like.
With the hope of seeing you once again, we bid you goodbye at Maun International Airport, where you will have the option of using our private waiting area. Here you can relax in comfort before your flight home.
Food allergies/preferences – If you let us know in advance, we are happy to accommodate your preferred dietary requirements.
Special interests – If you let us know, we will (within reason and ability) go out of our way to accommodate your wishes.
Special Moments -Celebrating a birthday, anniversary, planning a proposal? Let us help you create the perfect setting to turn your special moment into an unforgettable memory.
While you are staying with us there are always team members available to assist you. Should you require urgent medical assistance, all of our properties are within easy reach of medical evacuation teams. We can communicate with rescue teams through radios and satellite phones.
Botswana is known as the safest country in Africa. It is the oldest democratic state on the continent and has a well-documented history of peaceful and democratic transitions of power. The people of Botswana, the Setswana, are known for their warmth and welcoming nature. Often they are curious about you and where you come from.
Please see our FAQ for more facts on Botswana and read through our Terms & Conditions for more information or contact us directly, should you have any questions.